519.426.0111

Tracy Gilbert

Client Care Representative
​Tracy joined the Simcoe Animal Hospital team in January 2008 as a veterinary assistant, animal care attendant and client care representative.

Labelled as the "Crazy Cat Lady" at her previous clinic in Niagara, she was ecstatic to find that she wasn't alone here in Norfolk County. Many other people, including other members of the Simcoe Animal Hospital team, also had multiple cats (and other pets) that they shared their homes and hearts with - a trait to truly be admired.

Tracy's passion for helping animals also includes understanding their behaviour. "Our pets have just as many feelings as we do, the key is to be aware of what they are trying to tell you." She believes that it is imperative for clients to understand more then just their pets basic needs and helps to educate them so they can both live happily every after.

In her spare time, Tracy loves spending time with her family and friends. She also likes reading, photography and taking long walks. She shares her home and her heart with her "Crazy Cat Guy," Glen, and their four amazing fur kids. "Seeing their adorable faces greet me at the the door after a long day at work, always brings a smile to my face."

Last updated: September 8, 2021

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

  • Our "closed waiting room" policyis ending and we have started to open our doors with some restrictions. When you arrive, please remain outside the hospital and use your cell phone to call us at 519-426-0111. If you do not have a cell phone, we have placed a doorbell at Door #1 for you convenience. We will alert you when we are ready for your appointment. We are allowing one client to accompany their pet into the examination room. For the safety of our clients and our team, we have barriers in place for you to remain behind during your pet’s appointment.
  • Continue the use of credit cards or e-Transfer as the preferred payment methods.
  • We are now offering food and medication pick-up inside of the clinic by appointment only. Once you arrive, remain outside of the hospital and use your cell phone to call us at 519-426-0111 or if you do not have a cell phone, ring the doorbell at door #1. It is still recommended that client’s place their order through our online store. To place an order through our online store, visit our website and click on "Online Store"
  • 3. OPERATING HOURS

    We are OPEN with the following hours:
    Monday to Friday: 8:00 am - 6:00 pm
    Saturday and Sunday: Closed

    4. NEW PET OWNERS

    Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

    Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

    - The team at Simcoe Animal Hospital